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Mediation is an interactive process where impartial professionals such as mediators and family consultants join together to help the parties in resolving conflict through the use of specialised communication and negotiation techniques.


Mediation focuses primarily on the needs, rights, and interests of the parties. The mediator and family consultant combine their skill sets to guide the process in a constructive direction and to help the parties find their optimal solution. This process manages the interaction between the parties and facilitates open communication.

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